Open Access

ARTICLE

A Structural Topic Model for Exploring User Satisfaction with Mobile  Payments

Jang Hyun Kim^1,2,3, Jisung Jang^1,3, Yonghwan Kim⁴, Dongyan Nan^1,2,*

1 Department of Human-Artificial Intelligence Interaction, Sungkyunkwan University, Seoul, 03063, Korea
2 Department of Interaction Science, Sungkyunkwan University, Seoul, 03063, Korea
3 Department of Applied Artificial Intelligence, Sungkyunkwan University, Seoul, 03063, Korea
4 NAVER Green Factory, Seongnam, 13561, Korea

* Corresponding Author: Dongyan Nan. Email: