Open Access

ARTICLE

Mining the Chatbot Brain to Improve COVID-19 Bot Response Accuracy

Mukhtar Ghaleb^1,*, Yahya Almurtadha², Fahad Algarni³, Monir Abdullah³, Emad Felemban⁴, Ali M. Alsharafi³, Mohamed Othman⁵, Khaled Ghilan⁶

1 Department of Information Systems, College of Sciences and Arts, University of Bisha, Al Namas, 67392, Saudi Arabia
2 Department of Computer Science, College of Computing and Information Technology, University of Tabuk, Tabuk, 71491, Saudi Arabia
3 Department of Computer Science, College of Computing and Information Technology, University of Bisha, Bisha, 61922, Saudi Arabia
4 Computer Engineering Department, Umm Al-Qura University, Makkah, 21955, Saudi Arabia
5 Department of Communication Technology and Network, Universiti Putra Malaysia, Selangor, 43400, Malaysia
6 Faculty of Public Health and Tropical Medicine, Jazan University, Jazan, 45142, Saudi Arabia

* Corresponding Author: Mukhtar Ghaleb. Email: