@Article{jpa.2026.072413,
AUTHOR = {Hloniphile Rachel Nhleko, Melissa du Plessis},
TITLE = {Job satisfaction in Eswatini’s energy sector: The sequential mediation of job crafting through engagement and commitment},
JOURNAL = {Journal of Psychology in Africa},
VOLUME = {},
YEAR = {},
NUMBER = {},
PAGES = {{pages}},
URL = {http://www.techscience.com/jpa/online/detail/27700},
ISSN = {1815-5626},
ABSTRACT = { <b>Background:</b> This study examined the relationship between job crafting and job satisfaction among employees in Eswatini’s energy sector, with work engagement and organisational commitment as sequential mediators. <b>Method:</b> A cross-sectional survey was conducted with 235 blue- and white-collar employees. Data were analysed using PROCESS macro Model 6 to test sequential mediation, and independent-samples <i>t</i>-tests were used to assess group differences. <b>Results:</b> No direct relationship was found between job crafting and job satisfaction. However, a significant indirect effect emerged: job crafting increased work engagement, which enhanced organisational commitment and, in turn, job satisfaction (β = 0.211, 95% CI 0.117, 0.319). White-collar employees reported significantly higher job satisfaction than blue-collar employees (M = 5.04 vs. 4.39, <i>p</i> &lt; 0.001, η<sup>2</sup> = 0.14). <b>Conclusion:</b> Job crafting appears to influence job satisfaction indirectly through engagement and commitment pathways. The findings contribute to sub-Saharan African research and suggest the value of interventions that strengthen employee engagement and organisational commitment in energy sector contexts.},
DOI = {10.32604/jpa.2026.072413}
}