TY  - EJOU
AU  - Coetzee, Mariette 
AU  - Naidoo, Linda 

TI  - Testing the internal factor reliability of an Organisational Citizenship Behaviour (OCB) measure for a South African higher education setting
T2  - Journal of Psychology in Africa

PY  - 2025
VL  - 35
IS  - 5
SN  - 1815-5626

AB  - This study developed and tested the internal reliability of a 27-item Organisational Citizenship Behaviour (OCB) scale for higher education institutions. Participants were a probability sample of 452 (N = 452) university staff of a South African open-distance higher education institution (academics 46%, administrative staff 33%, professional and managerial staff 21%). The participants completed the <i>Organisational Citizenship Behaviour</i> questionnaire. Exploratory factor analysis identified a four-construct measurement model for organisational citizenship behaviour: altruism, civic virtue, sportsmanship, and sense of duty and consideration. The sense of duty and consideration is the only factor not previously identified as a factor of OCB. The results indicated that the <i>Organisational Citizenship Behaviour</i> questionnaire scores are reliable for measuring citizenship among higher education institution staff. The study findings add to the existing knowledge of organisational citizenship behaviour within the open-distance higher education environment.
KW  - organisational citizenship behaviour; altruism; civic virtue; sportsmanship; sense of duty and consideration; open distance higher education institution

DO  - 10.32604/jpa.2025.065791