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Strengthening Software Make vs. Buy Decision: A Mixed-Method Approach

Farooq Javeed1, Basit Shahzad2, Asadullah Shaikh3, Mana Saleh Al Reshan3,*, Saba Ahmad1, Hani Alshahrani3, Khairan Rajab3

1 Department of Computer Science and Information Technology, University of Sargodha, Sargodha, 40100, Pakistan
2 Department of Engineering, National University of Modern Languages, Islamabad, 44000, Pakistan
3 College of Computer Science and Information System, Najran University, Najran, 61441, Saudi Arabia

* Corresponding Author: Mana Saleh Al Reshan. Email: email

Intelligent Automation & Soft Computing 2022, 32(1), 193-205.


Over the past few decades, multiple software development process models, tools, and techniques have been used by practitioners. Despite using these techniques, most software development organizations still fail to meet customer’s needs within time and budget. Time overrun is one of the major reasons for project failure. There is a need to come up with a comprehensive solution that would increase the chances of project success. However, the “make vs. buy” decision can be helpful for “in time” software development. Social media have become a popular platform for discussion of all sorts of topics, so software development is no exception. Software developers discuss all the pros and cons of making vs. buy decisions on Twitter and other social media platforms. Twitter trending is a typical feature that evaluates the level of popularity of a specific event on online networking. A mixed-method approach comprising of interviews of software industry experts and Twitter data extraction is applied to scrutinize the effective decision of software build vs. buy decision. The findings of the analysis show that software makes vs. buy decisions depend on several factors including cost, development technology, software development team skills, and time. Based on the finding of the study a framework is proposed for the decision to build versus buy in Small and medium-sized enterprises (SMEs). Furthermore, the framework has been designed to statistically indicate make versus buy decisions of the organization and to suggest appropriate choices based on different parameters.


Cite This Article

APA Style
Javeed, F., Shahzad, B., Shaikh, A., Reshan, M.S.A., Ahmad, S. et al. (2022). Strengthening software make <i>vs.</i> buy decision: A mixed-method approach. Intelligent Automation & Soft Computing, 32(1), 193-205.
Vancouver Style
Javeed F, Shahzad B, Shaikh A, Reshan MSA, Ahmad S, Alshahrani H, et al. Strengthening software make <i>vs.</i> buy decision: A mixed-method approach. Intell Automat Soft Comput . 2022;32(1):193-205
IEEE Style
F. Javeed et al., "Strengthening Software Make <i>vs.</i> Buy Decision: A Mixed-Method Approach," Intell. Automat. Soft Comput. , vol. 32, no. 1, pp. 193-205. 2022.

cc This work is licensed under a Creative Commons Attribution 4.0 International License , which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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