Open Access
ARTICLE
Installing an Innovative Helpline at the Psychotherapeutic Outpatient Clinic of the Sigmund-Freud-Privat University in Vienna during the COVID-19-Crisis
Benjamin Bric, Paolo Raile*
Sigmund-Freud-Privat Universität, Freudplatz 1, Vienna, Austria
* Corresponding Author: Paolo Raile. Email:
(This article belongs to this Special Issue: Psychological assistance for public during the pandemic of COVID-19)
International Journal of Mental Health Promotion 2020, 22(3), 133-147. https://doi.org/10.32604/IJMHP.2020.011375
Received 04 May 2020; Accepted 16 June 2020; Issue published 14 August 2020
Abstract
It was particularly important that the SFU Outpatient Clinic, which
plays a relevant role in Vienna’s psychotherapeutic care, has established a corresponding offer during the COVID-19 crisis and continue to provide professional
help. In times of insecurity and fear, we have created a safe contact point to which
people could turn for help. In the following article the experiences of setting up an
innovative psychotherapeutic Helpline, which is in operation since 21st of March
2020 at 12:00 at the psychotherapeutic outpatient clinic of the Sigmund Freud Private University in Vienna, will be discussed. Furthermore, statistical data on the
number of callers, the sex of them, the reasons of calling and the assignments as
well as personal experiences will be shown.
Keywords
Cite This Article
Bric, B., Raile, P. (2020). Installing an Innovative Helpline at the Psychotherapeutic Outpatient Clinic of the Sigmund-Freud-Privat University in Vienna during the COVID-19-Crisis.
International Journal of Mental Health Promotion, 22(3), 133–147. https://doi.org/10.32604/IJMHP.2020.011375
Citations