Open Access

ARTICLE

A Usability Management Framework for Securing Healthcare Information System

Hosam Alhakami¹, Abdullah Baz², Wajdi Alhakami³, Abhishek Kumar Pandey⁴, Alka Agrawal⁴, Raees Ahmad Khan^4,*

1 Department of Computer Science, College of Computer and Information Systems, Umm Al-Qura University, Makkah, 21955, Saudi Arabia
2 Department of Computer Engineering, College of Computer and Information Systems, Umm Al-Qura University, Makkah, 21955, Saudi Arabia
3 Department of Information Technology, College of Computers and Information Technology, Taif University, Taif, 21944, Saudi Arabia
4 Department of Information Technology, Babasaheb Bhimrao Ambedkar University, Lucknow, 226025, India

* Corresponding Author: Raees Ahmad Khan. Email:

Computer Systems Science and Engineering 2022, 42(3), 1015-1030. https://doi.org/10.32604/csse.2022.021564

Received 07 July 2021; Accepted 08 August 2021; Issue published 08 February 2022

Abstract

Transformation from conventional business management systems to smart digital systems is a recurrent trend in the current era. This has led to digital revolution, and in this context, the hardwired technologies in the software industry play a significant role However, from the beginning, software security remains a serious issue for all levels of stakeholders. Software vulnerabilities lead to intrusions that cause data breaches and result in disclosure of sensitive data, compromising the organizations’ reputation that translates into, financial losses and compromising software usability as well. Most of the data breaches are financially motivated, especially in the healthcare sector. The cyber invaders continuously penetrate the E- Health data because of the high cost of the data on the dark web. Therefore, security assessment of healthcare web-based applications demands immediate intervention mechanisms to weed out the threats of cyber-attacks for the sake of software usability. The proposed disclosure is a unique process of three phases that are combined by researchers in order to produce and manage usability management framework for healthcare information system. In this most threatened time of digital era where, Healthcare data industry has borne the brunt of the highest number of data breach episodes in the last few years. The key reason for this is attributed to the sensitivity of healthcare data and the high costs entailed in trading the data over the dark web. Hence, usability management of healthcare information systems is the need of hour as to identify the vulnerabilities and provide preventive measures as a shield against the breaches. The proposed unique developed model of usability management workflow is prepared by associating steps like learn; analyze and manage. All these steps gives an all in one package for the healthcare information management industry because there is no systematic model available which associate identification to implementation steps with different evaluation steps.

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Keywords

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