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A Usability Management Framework for Securing Healthcare Information System

Hosam Alhakami1, Abdullah Baz2, Wajdi Alhakami3, Abhishek Kumar Pandey4, Alka Agrawal4, Raees Ahmad Khan4,*

1 Department of Computer Science, College of Computer and Information Systems, Umm Al-Qura University, Makkah, 21955, Saudi Arabia
2 Department of Computer Engineering, College of Computer and Information Systems, Umm Al-Qura University, Makkah, 21955, Saudi Arabia
3 Department of Information Technology, College of Computers and Information Technology, Taif University, Taif, 21944, Saudi Arabia
4 Department of Information Technology, Babasaheb Bhimrao Ambedkar University, Lucknow, 226025, India

* Corresponding Author: Raees Ahmad Khan. Email: email

Computer Systems Science and Engineering 2022, 42(3), 1015-1030.


Transformation from conventional business management systems to smart digital systems is a recurrent trend in the current era. This has led to digital revolution, and in this context, the hardwired technologies in the software industry play a significant role However, from the beginning, software security remains a serious issue for all levels of stakeholders. Software vulnerabilities lead to intrusions that cause data breaches and result in disclosure of sensitive data, compromising the organizations’ reputation that translates into, financial losses and compromising software usability as well. Most of the data breaches are financially motivated, especially in the healthcare sector. The cyber invaders continuously penetrate the E- Health data because of the high cost of the data on the dark web. Therefore, security assessment of healthcare web-based applications demands immediate intervention mechanisms to weed out the threats of cyber-attacks for the sake of software usability. The proposed disclosure is a unique process of three phases that are combined by researchers in order to produce and manage usability management framework for healthcare information system. In this most threatened time of digital era where, Healthcare data industry has borne the brunt of the highest number of data breach episodes in the last few years. The key reason for this is attributed to the sensitivity of healthcare data and the high costs entailed in trading the data over the dark web. Hence, usability management of healthcare information systems is the need of hour as to identify the vulnerabilities and provide preventive measures as a shield against the breaches. The proposed unique developed model of usability management workflow is prepared by associating steps like learn; analyze and manage. All these steps gives an all in one package for the healthcare information management industry because there is no systematic model available which associate identification to implementation steps with different evaluation steps.


Cite This Article

APA Style
Alhakami, H., Baz, A., Alhakami, W., Pandey, A.K., Agrawal, A. et al. (2022). A usability management framework for securing healthcare information system. Computer Systems Science and Engineering, 42(3), 1015-1030.
Vancouver Style
Alhakami H, Baz A, Alhakami W, Pandey AK, Agrawal A, Khan RA. A usability management framework for securing healthcare information system. Comput Syst Sci Eng. 2022;42(3):1015-1030
IEEE Style
H. Alhakami, A. Baz, W. Alhakami, A.K. Pandey, A. Agrawal, and R.A. Khan "A Usability Management Framework for Securing Healthcare Information System," Comput. Syst. Sci. Eng., vol. 42, no. 3, pp. 1015-1030. 2022.

cc This work is licensed under a Creative Commons Attribution 4.0 International License , which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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