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    ARTICLE

    Efficient MCDM Model for Evaluating the Performance of Commercial Banks: A Case Study

    Mohamed Abdel-Basset1, Rehab Mohamed1, Mohamed Elhoseny2, Mohamed Abouhawash2,3, Yunyoung Nam4,*, Nabil M. AbdelAziz1

    CMC-Computers, Materials & Continua, Vol.67, No.3, pp. 2729-2746, 2021, DOI:10.32604/cmc.2021.015316

    Abstract Evaluation of commercial banks (CBs) performance has been a significant issue in the financial world and deemed as a multi-criteria decision making (MCDM) model. Numerous research assesses CB performance according to different metrics and standers. As a result of uncertainty in decision-making problems and large economic variations in Egypt, this research proposes a plithogenic based model to evaluate Egyptian commercial banks’ performance based on a set of criteria. The proposed model evaluates the top ten Egyptian commercial banks based on three main metrics including financial, customer satisfaction, and qualitative evaluation, and 19 sub-criteria. The proportional importance of the selected criteria… More >

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