Sophea Horng, Pisal Yenradee*
CMC-Computers, Materials & Continua, Vol.75, No.3, pp. 6119-6143, 2023, DOI:10.32604/cmc.2023.038764
Abstract This paper proposes a Delivery Service Management (DSM) system for Small and Medium Enterprises (SMEs) that own a delivery fleet of pickup trucks to manage Business-to-Business (B2B) delivery services. The proposed DSM system integrates four systems: Delivery Location Positioning (DLP), Delivery Route Planning (DRP), Arrival Time Prediction (ATP), and Communication and Data Sharing (CDS) systems. These systems are used to pinpoint the delivery locations of customers, plan the delivery route of each truck, predict arrival time (with an interval) at each delivery location, and communicate and share information among stakeholders, respectively. The DSM system deploys Google applications, a GPS tracking… More >
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