Sadeeq Jan1, Imran Maqsood2, Salman Ahmed3, *, Zahid Wadud3, Iftikhar Ahmad4
CMC-Computers, Materials & Continua, Vol.62, No.3, pp. 1473-1486, 2020, DOI:10.32604/cmc.2020.08917
Abstract The use of electronic communication has been significantly increased over the
last few decades. Email is one of the most well-known means of electronic
communication. Traditional email applications are widely used by a large population;
however, illiterate and semi-illiterate people face challenges in using them. A major
population of Pakistan is illiterate that has little or no practice of computer usage. In this
paper, we investigate the challenges of using email applications by illiterate and semiilliterate people. In addition, we also propose a solution by developing an application
tailored to the needs of illiterate/semi-illiterate people. Research shows that illiterate
people… More >
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