Jie Liua,b,c,d, Xiaodong Fud, Jin Liua,b,c, Yunchuan Suna,e
Intelligent Automation & Soft Computing, Vol.24, No.1, pp. 73-80, 2018, DOI:10.1080/10798587.2016.1267244
Abstract Reviews are contents written by users to express opinions on products or services. The information
contained in reviews is valuable to users who are going to make decisions on products or services.
However, there are numbers of reviews for popular products, and the quality of reviews is not always
good. It’s necessary to pick out reviews, which are in high quality from numbers of reviews to assist user
in making decision. In this paper, we collected 21,501 reviews flagged as good from 499,253 products
on JD.com. We observed the level of users is an important factor affects the quality of… More >
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