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    Bridging the Gap between Ethical Climate and Nurses’ Service Behaviors: the Critical Role of Professional Well-Being

    Na Zhang1,*, Jingjing Li2, Xing Bu2, Zhenxing Gong3, Gilal Faheem Gul4

    International Journal of Mental Health Promotion, Vol.20, No.3, pp. 99-110, 2018, DOI:10.32604/IJMHP.2018.010803

    Abstract Although the importance of nurses’ service behaviors has been increasingly emphasized, few studies accounted for how organizational or individual antecedents affect nurses’ psychological processes to implement service behaviors. Additionally, they mainly focused on the one side of roleprescribed service behavior and ignored the effect on extra-role service behavior. This study seeks to explore the relationship between ethical climate and nurses’ service behaviors from a comparative view, of the role-prescribed and extra-role service behavior and examine the mediating effect of nurses’ professional wellbeing (as characterized by positive attitudes toward work, specifically harmonious work passion and obsessive More >

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