Tolga Memika*, Tulay Korkusuz Polat
Intelligent Automation & Soft Computing, Vol.35, No.3, pp. 2687-2702, 2023, DOI:10.32604/iasc.2023.026955
Abstract The existing systems sustained with the investments made require more automation and digital transformation with the continuous advancement of technology. The aviation industry is a sector that is open to more automation and digital transformation, mainly because of the intense competition and the analysis of a large variety of data. The long duration of operations in current airline processes and some process flows cause customer dissatisfaction and cost increase. In this study, the boarding process, which is one of the operational processes of airline transportation and is open to improvement, was discussed. The classical boarding process has been redesigned using… More >
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