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  • Open Access

    REVIEW

    Artificial Intelligence-Enabled Chatbots in Mental Health: A Systematic Review

    Batyrkhan Omarov1,*, Sergazi Narynov2, Zhandos Zhumanov2

    CMC-Computers, Materials & Continua, Vol.74, No.3, pp. 5105-5122, 2023, DOI:10.32604/cmc.2023.034655

    Abstract Clinical applications of Artificial Intelligence (AI) for mental health care have experienced a meteoric rise in the past few years. AI-enabled chatbot software and applications have been administering significant medical treatments that were previously only available from experienced and competent healthcare professionals. Such initiatives, which range from “virtual psychiatrists” to “social robots” in mental health, strive to improve nursing performance and cost management, as well as meeting the mental health needs of vulnerable and underserved populations. Nevertheless, there is still a substantial gap between recent progress in AI mental health and the widespread use of these solutions by healthcare practitioners… More >

  • Open Access

    ARTICLE

    Empathic Responses of Behavioral-Synchronization in Human-Agent Interaction

    Sung Park1,*, Seongeon Park2, Mincheol Whang2

    CMC-Computers, Materials & Continua, Vol.71, No.2, pp. 3761-3784, 2022, DOI:10.32604/cmc.2022.023738

    Abstract Artificial entities, such as virtual agents, have become more pervasive. Their long-term presence among humans requires the virtual agent's ability to express appropriate emotions to elicit the necessary empathy from the users. Affective empathy involves behavioral mimicry, a synchronized co-movement between dyadic pairs. However, the characteristics of such synchrony between humans and virtual agents remain unclear in empathic interactions. Our study evaluates the participant's behavioral synchronization when a virtual agent exhibits an emotional expression congruent with the emotional context through facial expressions, behavioral gestures, and voice. Participants viewed an emotion-eliciting video stimulus (negative or positive) with a virtual agent. The… More >

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