Atif Ikram1,2,*, Masita Abdul Jalil1, Amir Bin Ngah1, Saqib Raza6, Ahmad Salman Khan3, Yasir Mahmood3,4, Nazri Kama4, Azri Azmi4, Assad Alzayed5
CMC-Computers, Materials & Continua, Vol.74, No.1, pp. 1871-1886, 2023, DOI:10.32604/cmc.2023.030818
Abstract Software maintenance is the process of fixing, modifying, and improving software deliverables after they are delivered to the client. Clients can benefit from offshore software maintenance outsourcing (OSMO) in different ways, including time savings, cost savings, and improving the software quality and value. One of the hardest challenges for the OSMO vendor is to choose a suitable project among several clients’ projects. The goal of the current study is to recommend a machine learning-based decision support system that OSMO vendors can utilize to forecast or assess the project of OSMO clients. The projects belong to OSMO vendors, having offices in… More >
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