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    ARTICLE

    Investigating the Role of Trust Dimension as a Mediator on CC-SaaS Adoption

    Hiba Jasim Hadi*, Mohd Adan Omar, Wan Rozaini Sheik Osman

    Intelligent Automation & Soft Computing, Vol.29, No.2, pp. 373-386, 2021, DOI:10.32604/iasc.2021.018207

    Abstract The public sector of Iraq has been struggling from poor management of resources and numerous difficulties that affect its governmental organization’s development, such as financial issues resulting from corruption, insecurity, and the lack of IT resources and infrastructure. Thus, cloud computing Software as a Service (CC-SaaS) can be a useful solution to help governmental organizations increase their service efficiency through the adoption of low-cost technology and provision of better services. The adoption of CC-SaaS remains limited in Iraqi public organizations due to numerous challenges, including privacy and protection, legal policy, and trust. Trust was found to be an effective facilitator… More >

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