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    ARTICLE

    Arabic Sentiment Analysis of Users’ Opinions of Governmental Mobile Applications

    Mohammed Hadwan1,2,3,*, Mohammed A. Al-Hagery4, Mohammed Al-Sarem5, Faisal Saeed5,6

    CMC-Computers, Materials & Continua, Vol.72, No.3, pp. 4675-4689, 2022, DOI:10.32604/cmc.2022.027311

    Abstract Different types of pandemics that have appeared from time to time have changed many aspects of daily life. Some governments encourage their citizens to use certain applications to help control the spread of disease and to deliver other services during lockdown. The Saudi government has launched several mobile apps to control the pandemic and have made these apps available through Google Play and the app store. A huge number of reviews are written daily by users to express their opinions, which include significant information to improve these applications. The manual processing and extracting of information from users’ reviews is an… More >

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