Fan Deng^*

Journal of Psychology in Africa, Vol.35, No.6, pp. 797-805, 2025, DOI:10.32604/jpa.2025.068735 - 30 December 2025

Abstract This study investigated the relationship between customer-employee exchange (CEX) and employee work engagement (vigor, dedication, absorption), and the role of psychological safety and self-efficacy mediate that relationship. Survey data were collected from 329 Chinese hotel employees (females = 52.9%, tenure: 1–3 years = 50.5%). The results following ordinary least squares regression and the SPSS PROCESS macro indicate that higher customer-employee exchange is associated with employee vigor, dedication, and absorption. Psychological safety and self-efficacy mediate the relationship between customer-employee exchange and vigor and dedication to be stronger, while the work absorption mediating effect is not significant. More >

Longmei Wang¹, Jiawen Liu¹, Lei Lu^2,*

Journal of Psychology in Africa, Vol.35, No.3, pp. 309-317, 2025, DOI:10.32604/jpa.2025.068580 - 31 July 2025

Abstract This study examined the relationship between inclusive leadership and subordinates’ upward voice, focusing on the mediating role of psychological safety and the moderating role of collectivism. Data were collected from 284 subordinates and supervisors across 11 organizations in China in three cross-lagged waves. Structural equation modeling results indicated that inclusive leadership was associated with subordinates’ upward voice via psychological safety. Moreover, collectivism strengthens the association between inclusive leadership and upward voice via psychological safety, leading to a higher upward voice. These findings highlight the importance of inclusive leadership in fostering an environment that promotes open More >

Wenyin Yang¹, Zhijie Xu², Yang Liu^2,*

Journal of Psychology in Africa, Vol.35, No.1, pp. 43-49, 2025, DOI:10.32604/jpa.2025.065880 - 30 April 2025

Abstract Drawing upon the Conservation of Resources theory, this study investigated the relationship between proactive personality and strengths use, as well as the mediating role of psychological safety and the moderating role of exploitative leadership within this relationship. Data were collected from 368 employees (females = 57.61%; mean age = 32.35; SD = 6.31) working in various organizations in China at two points in time with a two-week interval. We conducted structural equation modeling and a moderated mediation path analysis to test our hypotheses. The results demonstrated that proactive personality is positively related to strengths use More >

Ganli Liao¹, Qianqiu Wang¹, Yi Li^2,*

International Journal of Mental Health Promotion, Vol.24, No.2, pp. 237-249, 2022, DOI:10.32604/ijmhp.2022.017610 - 18 January 2022

Abstract The development of electronic information technology has made workplace gossip more ubiquitous. As a part of interpersonal communication on informal occasions, positive workplace gossip affects individuals’ mood, cognition, and behaviors. In light of this and based on the Social Interdependence Theory, the study proposed that positive workplace gossip has a negative effect on employee silence, and psychological safety mediates this relationship. In addition, the promotion-focused moderates the relationship between psychological safety and employee silence. Based on a two-wave sampling design from 311 innovative enterprises employees, the results of Structural Equation Model by AMOS 22.0 and More >