Abid Sohail1,*, Dhanapal Durai Dominic2, Mohammad Hijji3, Muhammad Arif Butt4
CMC-Computers, Materials & Continua, Vol.69, No.1, pp. 1141-1157, 2021, DOI:10.32604/cmc.2021.018023
Abstract Enterprises are continuously aiming at improving the execution of processes to achieve a competitive edge. One of the established ways of improving process performance is to assign the most appropriate resources to each task of the process. However, evaluations of business process improvement approaches have established that a method that can guide decision-makers to identify the most appropriate resources for a task of process improvement in a structured way, is missing. It is because the relationship between resources and tasks is less understood and advancement in business process intelligence is also ignored. To address this problem an integrated resource classification… More >
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