Abid Sohail1,*, Khurram Shahzad2, P. D. D. Dominic3, Muhammad Arif Butt2, Muhammad Arif4, Muhammad Imran Tariq5
CMC-Computers, Materials & Continua, Vol.67, No.1, pp. 303-319, 2021, DOI:10.32604/cmc.2021.014201
Abstract Business process improvement is a systematic approach used by several organizations to continuously improve their quality of service. Integral to that is analyzing the current performance of each task of the process and assigning the most appropriate resources to each task. In continuation of our previous work, we categorize resources into human and non-human resources. For instance, in the healthcare domain, human resources include doctors, nurses, and other associated staff responsible for the execution of healthcare activities; whereas the non-human resources include surgical and other equipment needed for execution. In this study, we contend that the two types of resources… More >
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