Anh Thi Diem Nguyen1,2,#, Tham Vo1, Vinh Truong Hoang3,*
CMC-Computers, Materials & Continua, Vol.88, No.2, 2026, DOI:10.32604/cmc.2026.082845
- 15 June 2026
Abstract Keeping customers engaged remains a major challenge in appointment-based services, where user behavior continuously shifts due to seasonal, market, and social factors. These dynamic changes often cause concept drift, rendering traditional deep clustering models unreliable because they assume stable data distributions. Most existing approaches handle representation learning, parameter optimization, and model updating as separate components, limiting their adaptability in real-world streaming environments. This study proposes Hybrid-RL, a novel adaptive clustering framework that unifies incremental deep representation learning, multi-head reinforcement learning for joint hyperparameter optimization (number of clusters, latent dimension, and clustering method), incremental model updating,… More >