Sarah Chaudhry1, Fakhra Batool1, Abdul Hafeez Muhammad1, Ansar Siddique2,*
Intelligent Automation & Soft Computing, Vol.28, No.2, pp. 379-395, 2021, DOI:10.32604/iasc.2021.016263
Abstract Information and Communications Technology (ICT) has revolutionized the healthcare leading to provision of eHealth facilities remotely. During the peak time of COVID-19, as the long queues at health care facilities can result in spread of the virus. ICT can play an effective role especially for reducing the extended waiting time of patients to consult a medical practitioner which is considered as a source of hazard during the pandemic. However, in developing countries where majority population is semiliterate so find difficulty when come into contact with appointment systems which are not particularly designed keeping in consideration the requirements of semiliterate users.… More >
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