Open Access

ARTICLE

Enhancing knowledge sharing in banking: The roles of responsible leadership, supportive climate and creative self-efficacy

Ali Hasan Mumtaz, Ziyi Huang, Li Zhang^*, Jiajing Wang, Gavaa Zanabazar

School of Management, Harbin Institute of Technology, Harbin, 150001, China

* Corresponding Author: Li Zhang. Email:

Journal of Psychology in Africa 2025, 35(3), 299-308. https://doi.org/10.32604/jpa.2025.067169

Received 26 August 2024; Accepted 20 April 2025; Issue published 31 July 2025

Abstract

This study explores the interaction of responsible leadership, supportive climate, and creative self-efficacy in enhancing knowledge sharing among employees in the banking sector. Data from 314 employees (42% Females, 58% Males) were analyzed using structural equation modeling (SEM) and a time-lagged survey design. The analysis revealed a higher responsible leadership to be associated with both creative self-efficacy and knowledge sharing. Additionally, the study found that supportive climate moderation to significantly, strengthening the relationship between responsible leadership and knowledge sharing. Creative self-efficacy partially mediated this relationship to be stronger. The results indicate that responsible leadership and a supportive climate are crucial socio-cognitive mechanisms for enhancing knowledge sharing in organizations. The banking sector should aim to promote collaborative work partnerships implementing responsible leadership practices and cultivating supportive work environments to bolster organizational growth and competitiveness.

---

Keywords

---