Mariette Coetzee*, Linda Naidoo
Journal of Psychology in Africa, Vol.35, No.5, pp. 627-634, 2025, DOI:10.32604/jpa.2025.065791
- 24 October 2025
Abstract This study developed and tested the internal reliability of a 27-item Organisational Citizenship Behaviour (OCB) scale for higher education institutions. Participants were a probability sample of 452 (N = 452) university staff of a South African open-distance higher education institution (academics 46%, administrative staff 33%, professional and managerial staff 21%). The participants completed the Organisational Citizenship Behaviour questionnaire. Exploratory factor analysis identified a four-construct measurement model for organisational citizenship behaviour: altruism, civic virtue, sportsmanship, and sense of duty and consideration. The sense of duty and consideration is the only factor not previously identified as a factor More >
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