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    ARTICLE

    Developing a Holistic Model for Assessing the ICT Impact on Organizations: A Managerial Perspective

    Farrukh Saleem1,2, Naomie Salim2, Abdulrahman H. Altalhi1, Abdullah AL‐Malaise AL‐Ghamdi1, Zahid Ullah1, Noor ul Qayyum1

    Intelligent Automation & Soft Computing, Vol.25, No.2, pp. 259-277, 2019, DOI:10.31209/2018.100000002

    Abstract Organizations are currently more dependent on Information and Communication Technology (ICT) resources. The main purpose of this research is to help the organization in order to maintain the quality of their ICT project based on evaluation criteria presented in this research. This paper followed several steps to support the methodology section. Firstly, an experimental investigation conducted to explore the values assessment criterion, an organization may realize from ICT project such as information systems, enterprise systems and IT infrastructure. Secondly, the investigation is further based on empirical data collected and analyzed from the respondents of six case studies using questionnaire based… More >

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