Muhammad Rizwan Rashid Rana^1,*, Saif Ur Rehman¹, Asif Nawaz¹, Tariq Ali¹, Azhar Imran², Abdulkareem Alzahrani³, Abdullah Almuhaimeed^4,*

Computer Systems Science and Engineering, Vol.46, No.2, pp. 2415-2428, 2023, DOI:10.32604/csse.2023.035149 - 09 February 2023

Abstract People utilize microblogs and other social media platforms to express their thoughts and feelings regarding current events, public products and the latest affairs. People share their thoughts and feelings about various topics, including products, news, blogs, etc. In user reviews and tweets, sentiment analysis is used to discover opinions and feelings. Sentiment polarity is a term used to describe how sentiment is represented. Positive, neutral and negative are all examples of it. This area is still in its infancy and needs several critical upgrades. Slang and hidden emotions can detract from the accuracy of traditional… More >

Omer S. Alkhnbashi¹, Rasheed Mohammad Nassr^2,*

CMC-Computers, Materials & Continua, Vol.74, No.3, pp. 6835-6848, 2023, DOI:10.32604/cmc.2023.034987 - 28 December 2022

Abstract Globally, educational institutions have reported a dramatic shift to online learning in an effort to contain the COVID-19 pandemic. The fundamental concern has been the continuance of education. As a result, several novel solutions have been developed to address technical and pedagogical issues. However, these were not the only difficulties that students faced. The implemented solutions involved the operation of the educational process with less regard for students’ changing circumstances, which obliged them to study from home. Students should be asked to provide a full list of their concerns. As a result, student reflections, including… More >

Ernesto Lee¹, Furqan Rustam², Hina Fatima Shahzad², Patrick Bernard Washington³, Abid Ishaq³, Imran Ashraf^4,*

Computer Systems Science and Engineering, Vol.45, No.3, pp. 3053-3077, 2023, DOI:10.32604/csse.2023.029059 - 21 December 2022

Abstract With the increasing usage of drugs to remedy different diseases, drug safety has become crucial over the past few years. Often medicine from several companies is offered for a single disease that involves the same/similar substances with slightly different formulae. Such diversification is both helpful and dangerous as such medicine proves to be more effective or shows side effects to different patients. Despite clinical trials, side effects are reported when the medicine is used by the mass public, of which several such experiences are shared on social media platforms. A system capable of analyzing such… More >

Muhammad Aasim Qureshi¹, Muhammad Asif², Saira Anwar³, Umar Shaukat¹, Atta-ur-Rahman⁴, Muhammad Adnan Khan^5,*, Amir Mosavi^6,7,8

CMC-Computers, Materials & Continua, Vol.74, No.2, pp. 2589-2605, 2023, DOI:10.32604/cmc.2023.032173 - 31 October 2022

Abstract With the advancements in internet facilities, people are more inclined towards the use of online services. The service providers shelve their items for e-users. These users post their feedbacks, reviews, ratings, etc. after the use of the item. The enormous increase in these reviews has raised the need for an automated system to analyze these reviews to rate these items. Sentiment Analysis (SA) is a technique that performs such decision analysis. This research targets the ranking and rating through sentiment analysis of these reviews, on different aspects. As a case study, Songs are opted to More >

K. Selvasheela^1,*, A. M. Abirami², Abdul Khader Askarunisa³

Computer Systems Science and Engineering, Vol.44, No.3, pp. 2537-2552, 2023, DOI:10.32604/csse.2023.029148 - 01 August 2022

Abstract Nowadays, commercial transactions and customer reviews are part of human life and various business applications. The technologies create a great impact on online user reviews and activities, affecting the business process. Customer reviews and ratings are more helpful to the new customer to purchase the product, but the fake reviews completely affect the business. The traditional systems consume maximum time and create complexity while analyzing a large volume of customer information. Therefore, in this work optimized recommendation system is developed for analyzing customer reviews with minimum complexity. Here, Amazon Product Kaggle dataset information is utilized More >

K. Saraswathi^1,*, V. Mohanraj², Y. Suresh², J. Senthilkumar²

Computer Systems Science and Engineering, Vol.44, No.2, pp. 1691-1702, 2023, DOI:10.32604/csse.2023.027987 - 15 June 2022

Abstract Nowadays, review systems have been developed with social media Recommendation systems (RS). Although research on RS social media is increasing year by year, the comprehensive literature review and classification of this RS research is limited and needs to be improved. The previous method did not find any user reviews within a time, so it gets poor accuracy and doesn’t filter the irrelevant comments efficiently. The Recursive Neural Network-based Trust Recommender System (RNN-TRS) is proposed to overcome this method’s problem. So it is efficient to analyse the trust comment and remove the irrelevant sentence appropriately. The… More >

Mubashar Hussain¹, Toqir A. Rana^2,3, Aksam Iftikhar⁴, M. Usman Ashraf^5,*, Muhammad Waseem Iqbal⁶, Ahmed Alshaflut⁷, Abdullah Alourani⁸

CMC-Computers, Materials & Continua, Vol.73, No.3, pp. 4641-4656, 2022, DOI:10.32604/cmc.2022.024759 - 28 July 2022

Abstract In the field of sentiment analysis, extracting aspects or opinion targets from user reviews about a product is a key task. Extracting the polarity of an opinion is much more useful if we also know the targeted Aspect or Feature. Rule based approaches, like dependency-based rules, are quite popular and effective for this purpose. However, they are heavily dependent on the authenticity of the employed parts-of-speech (POS) tagger and dependency parser. Another popular rule based approach is to use sequential rules, wherein the rules formulated by learning from the user’s behavior. However, in general, the… More >

Bilal Chandio¹, Asadullah Shaikh², Maheen Bakhtyar¹, Mesfer Alrizq², Junaid Baber¹, Adel Sulaiman^2,*, Adel Rajab², Waheed Noor³

CMES-Computer Modeling in Engineering & Sciences, Vol.131, No.3, pp. 1263-1287, 2022, DOI:10.32604/cmes.2022.019535 - 19 April 2022

Abstract Sentiment analysis task has widely been studied for various languages such as English and French. However, Roman Urdu sentiment analysis yet requires more attention from peer-researchers due to the lack of Off-the-Shelf Natural Language Processing (NLP) solutions. The primary objective of this study is to investigate the diverse machine learning methods for the sentiment analysis of Roman Urdu data which is very informal in nature and needs to be lexically normalized. To mitigate this challenge, we propose a fine-tuned Support Vector Machine (SVM) powered by Roman Urdu Stemmer. In our proposed scheme, the corpus data… More >

Mosleh Hmoud Al-Adhaileh¹, Fawaz Waselallah Alsaade^2,*

Intelligent Automation & Soft Computing, Vol.32, No.1, pp. 643-655, 2022, DOI:10.32604/iasc.2022.021225 - 26 October 2021

Abstract In e-commerce and on social media, identifying fake opinions has become a tremendous challenge. Such opinions are widely generated on the internet by fake viewers, also called fraudsters. They write deceptive reviews that purport to reflect actual user experience either to promote some products or to defame others. They also target the reputations of e-businesses. Their aim is to mislead customers to make a wrong purchase decision by selecting undesired products. Such reviewers are often paid by rival e-business companies to compose positive reviews of their products and/or negative reviews of other companies’ products. The… More >

Muhammad Aasim Qureshi^1,*, Muhammad Asif¹, Mohd Fadzil Hassan², Ghulam Mustafa¹, Muhammad Khurram Ehsan¹, Aasim Ali¹, Unaza Sajid¹

CMC-Computers, Materials & Continua, Vol.70, No.3, pp. 4987-5004, 2022, DOI:10.32604/cmc.2022.020544 - 11 October 2021

Abstract In machine learning, sentiment analysis is a technique to find and analyze the sentiments hidden in the text. For sentiment analysis, annotated data is a basic requirement. Generally, this data is manually annotated. Manual annotation is time consuming, costly and laborious process. To overcome these resource constraints this research has proposed a fully automated annotation technique for aspect level sentiment analysis. Dataset is created from the reviews of ten most popular songs on YouTube. Reviews of five aspects—voice, video, music, lyrics and song, are extracted. An N-Gram based technique is proposed. Complete dataset consists of… More >