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  • Open Access

    ARTICLE

    Customer-employee exchange work through psychological safety and self-efficacy for improved hotel employees’ work engagement

    Fan Deng*

    Journal of Psychology in Africa, Vol.35, No.6, pp. 797-805, 2025, DOI:10.32604/jpa.2025.068735 - 30 December 2025

    Abstract This study investigated the relationship between customer-employee exchange (CEX) and employee work engagement (vigor, dedication, absorption), and the role of psychological safety and self-efficacy mediate that relationship. Survey data were collected from 329 Chinese hotel employees (females = 52.9%, tenure: 1–3 years = 50.5%). The results following ordinary least squares regression and the SPSS PROCESS macro indicate that higher customer-employee exchange is associated with employee vigor, dedication, and absorption. Psychological safety and self-efficacy mediate the relationship between customer-employee exchange and vigor and dedication to be stronger, while the work absorption mediating effect is not significant. More >

  • Open Access

    ARTICLE

    School principal moral leadership and teachers’ voice behavior: Work role engagement and interpersonal perspectives mediation

    Qinglin Wang1,2, Hang Zhang2, Junzhe Zhao2, Wenfan Chao2, Minghui Wang2,*

    Journal of Psychology in Africa, Vol.35, No.5, pp. 557-563, 2025, DOI:10.32604/jpa.2025.068969 - 24 October 2025

    Abstract This study investigated the role of work role engagement and interpersonal perspectives mediation in the relationship between school principal moral leadership and teachers’ voice behavior. A sample comprising 315 middle school teachers from a central province in China participated in the research (females = 73.3%). These teachers completed surveys on moral leadership, work engagement, trust in superiors, and voice behavior. The results of dual mediation modeling indicated evidence of an indirect effect of moral leadership on teachers’ voice behavior through work engagement. The results also indicated evidence of mediating effect of trust between moral leadership More >

  • Open Access

    ARTICLE

    Do coping strategies play a role? Examining the effects of abusive supervision and work engagement on employees’ helping behavior

    Anthony Frank Obeng, Yongyue Zhu*

    Journal of Psychology in Africa, Vol.35, No.4, pp. 505-512, 2025, DOI:10.32604/jpa.2025.070121 - 17 August 2025

    Abstract The study examined work engagement and coping strategies in the relationship between abusive supervision and helping behaviors among hospitality employees. Participants were 386 frontline hospitality employees (50.8% females; 38.9% with 1–5 years of experience; 78.3% in the 18–40 age range). They self-reported coping strategies, abusive supervision, work engagement, and helping behaviors. Structural equation model results showed that abusive supervision to be associated with lower employee helping behaviors. Work engagement was higher with employees’ helping behaviors. Engaged employees would unleash helping behaviors. Work engagement mediated the relationship between abusive supervision and helping behaviors, lowering the abusive More >

  • Open Access

    ARTICLE

    The Impact of Chinese Teachers’ Career Calling on Job Burnout: A Dual Path Model of Career Adaptability and Work Engagement

    Huaruo Chen1,2, Wanru Song1, Jian Xie1, Huadi Wang3, Feifei Zheng3, Ya Wen4,*

    International Journal of Mental Health Promotion, Vol.27, No.3, pp. 379-400, 2025, DOI:10.32604/ijmhp.2025.060370 - 31 March 2025

    Abstract Objectives: Teachers are facing unprecedented new challenges leading them to face an increasing number of tasks that are not part of their job, as well as having to cope with the additional skills acquisition that comes with non-traditional forms of teaching and learning, and increased work pressure leading to an increase in the rate of teachers leaving the profession. Therefore, this study aims to explore the mechanism of the career calling on job burnout through career adaptability and work engagement. Methods: This study conducted a cross-sectional survey of 465 primary and secondary school teachers (PSST)… More >

  • Open Access

    ARTICLE

    Uncovering the Mediating Role of Teacher Anxiety on the Relationship between Teacher Self-Efficacy and Teacher Work Engagement in the Online Context

    Honggang Liu1, Xiaobing Lu2,*, Bin Chen1, Xu Wang1, Miaoyue Xia3,4,*

    International Journal of Mental Health Promotion, Vol.26, No.12, pp. 997-1007, 2024, DOI:10.32604/ijmhp.2024.057771 - 31 December 2024

    Abstract Background: With the widespread adoption of synchronous online instruction, concerns have arisen regarding teachers’ professional functioning in this new context. While previous studies have extensively explored teacher psychology, the control-value theory (CVT) provides additional insights into teachers’ experiences. As limited research has specifically addressed the psychological experiences of primary school teachers in online teaching settings, this study investigated the relationships among teachers’ online self-efficacy, anxiety, and engagement through the CVT framework. Methods: This study employed a quantitative research design, conducting a questionnaire survey of 1037 Chinese primary school teachers recruited through convenience and snowball sampling.… More >

  • Open Access

    ARTICLE

    Who Benefits More from Physical Exercise? On the Relations between Personality, Physical Exercise, and Well-Being

    Jialing Miao1, Wei Liao2,*, Baoguo Xie3

    International Journal of Mental Health Promotion, Vol.25, No.10, pp. 1147-1157, 2023, DOI:10.32604/ijmhp.2023.030671 - 03 November 2023

    Abstract Although employers believe that encouraging and supporting physical exercise activities by purchasing fitness equipment and building sports venues can improve employees’ well-being, the utilization rate is rather low. Since most of the evidence of the well-being promotion in the workplace concentrated on the perspectives of organizational factors and psychosocial factors and focused on the reduction of the negative affect of well-being, it is still an open question whether physical exercise has benefits on both negative and positive affect of wellbeing and who benefits more from physical exercise. Thus, the purpose of this study is to… More >

  • Open Access

    ARTICLE

    The Impact of Spiritual Leadership on Employee’s Work Engagement–A Study Based on the Mediating Effect of Goal Self-Concordance and Self-Efficacy

    Lei Chen1, Ting Wen2,*, Jigan Wang1, Hong Gao1

    International Journal of Mental Health Promotion, Vol.24, No.1, pp. 69-84, 2022, DOI:10.32604/ijmhp.2022.018932 - 20 December 2021

    Abstract The average stress of people in China’s workplace is reaching the peak in recent two years. To improve employee’s positive psychological factors, Spiritual leadership has a good performance in this regard. Based on the mediating effect of goal self-concordance and self-efficacy, this paper further studies the impact of spiritual leadership on employee’s work engagement. Through the empirical study, the following conclusions are drawn: (1) Spiritual leadership significantly positively affects the employee’s work engagement. (2) Spiritual leadership has a significant positive effect on goal self-concordance and self-efficacy. (3) Goal self-concordance and self-efficacy have significant positive effects More >

  • Open Access

    ARTICLE

    Facilitating Newcomers’ Work Engagement: The Role of Organizational Socialization and Psychological Capital

    Jia Xu1, Baoguo Xie2,*, Yi Yang3, Dhandevi Maharjan4

    International Journal of Mental Health Promotion, Vol.21, No.2, pp. 69-80, 2019, DOI:10.32604/IJMHP.2019.010708

    Abstract Employee well-being has received considerable attention over the past decades. Little has been done to examine the linkage between organizational socialization and work engagement, one of the most important indicators of wellbeing at work. Drawing upon the conservation of resources (COR) theory, we propose and test relationships between organizational socialization, employee psychological capital, work engagement, and leader psychological capital. Using data from 268 newcomers nested within 36 teams, the results show that (1) organizational socialization is positively related to work engagement; (2) employee psychological capital mediates the relationship between organizational socialization and work engagement; (3) More >

  • Open Access

    ARTICLE

    When Does Future Work Self Predict Work Engagement: the Boundary Conditions of Person-Vocation Fit and Trust in Supervisor

    Ying Xu1, Ping Guo2, Wenxia Zhou1,*

    International Journal of Mental Health Promotion, Vol.21, No.1, pp. 31-44, 2019, DOI:10.32604/IJMHP.2019.010742

    Abstract Work engagement is a crucial positive psychological construct related to mental health. However, current self-directed and boundaryless career trend brings unprecedented challenges for organizations to foster employee engagement using traditional means. From an integrative perspective of the engagement theory and the career boundaryless theory, we built a model to test the moderating effect of person-vocation fit and trust in supervisor on the relationship between future work self and work engagement. After conducting a two-wave study with a sample of 231 employees, we found that future work-self was positively related to work engagement; and both person-vocation More >

  • Open Access

    ARTICLE

    The Influence of Supervisor’s Transformational Leadership and Followers’ Occupational Well-Being: A Dual Pathway Model from a Conservation of Resources Theory

    Yanmin Zhao, Baoguo Xie*, Wenyuan Jin

    International Journal of Mental Health Promotion, Vol.20, No.1, pp. 15-26, 2018, DOI:10.32604/IJMHP.2018.010747

    Abstract Occupational well-being is optimal psychological functioning and experience in the workplace. This study examined the role of opportunities for career development as a mechanism that links supervisor’s transformational leadership and subordinates’ occupational well-being manifested by work engagement. Specifically, drawing on conservation of resources theory (COR), we developed a dual pathway model in which opportunities for promotion and for professional development were posited as two important mediators in the relationship between transformational leadership and work engagement. The hypotheses were tested with a sample of 215 Chinese civil servants. The results of structural equation modeling showed that More >

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